Returns & Exchanges

At Rigorer Official Flagship Store, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all eligible items. Products must be in their original, unworn condition with all tags and packaging intact to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal using your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all protective materials and tags are included to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your receipt for tracking purposes.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects and approves your return, we will process your refund to the original payment method or ship your replacement within 5-7 business days.