Frequently Asked Questions
Everything you need to know about shopping with Rigorer.
How long does shipping take for Rigorer products?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location, generally arriving within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return or size exchange.
Are the products sold here 100% authentic?
Yes, as the Official Flagship Store, all products are 100% authentic Rigorer merchandise, sourced directly from our manufacturing facilities.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you provide a size guide for your sports apparel and footwear?
Yes, a detailed size chart is available on every product page to help you find the perfect fit for your athletic performance needs.